FAQs

Where will my order ship from?

We partner with amazing printers in the US, Australia, and Europe to get your order to you fast.

Tees and apparel ship from the closest location, while nursery goods (banners and flags) ship from the US.

 

How long will my order take?
All of our items are custom-made to order, and are dispatched within 2-7 business days.

Once shipped, your order will typically arrive within:

  • USA: 3-5 business days (after processing)
  • Australia: 2-6 business days for tees, 2-6 weeks for Nursery goods (after processing)
  • Rest of the world: 2-4 weeks (after processing)


How can I track my order?
You will receive an email with your tracking number when your order has shipped. 

 

Do you accept returns or exchanges?

Since our products are custom made to order, we do not accept returns for change of mind.

If ordering clothing, please carefully check the size chart before purchasing.

If you receive a damaged, wrong or faulty product, email us at sweetpeagang@gmail.com with your order number, a picture of the item, and any other info, and we'll be happy to help!

 

How do I find my size?
We’re glad you asked! Sizing can be tricky when ordering clothes online. Please refer to the size charts on each product page to find your size.

Our adult tees are a unisex style. Most women find their usual size fits best. For an oversized look, we recommend sizing up, and for a more fitted look, we recommend sizing down.

For kids and babies, if you're unsure which size to order, we always recommend sizing up - so they can grow into and enjoy their Sweet Pea Gang threads as long as possible! (They grow up so fast, don’t they?!)

Please choose your sizes carefully. As per our policies, we lovingly print all items to order and we can not offer refunds or exchanges.  

 

How can I care for my tee?
All our garments are machine washable. Simply machine wash inside out using cold water and mild detergent. For long lasting wear, hang dry.

 

Caring for our environment

We believe in sustainable fashion. Instead of holding large amounts of stock, we custom print our tees when you buy them. This way, we avoid the waste commonly caused by over-production in the fashion industry. Oh, and we also print with eco-friendly inks!